#0.train {'status': 'no_reservation', 'name': 'Edward hall', 'flight': []}
customer: Hello.
agent: 1
customer: Can you help me to change my recent reservation because my trip dates are got postponed?
agent: 9
customer: Edward hall here.
agent: 2
customer: Sure, take your own time.
status: no_reservation
agent: 3
customer: That's ok, thank you for checking.
agent: 4


#1.train {'status': 'book', 'name': 'Stephen Evans', 'flight': [1006]}
customer: HI.
customer: I want to book a flight ticket to Las Vegas with price under 1000. Can you please help me with it?
agent: 5
customer: I need a single connection.
agent: 15
customer: Airport codes are HOU-LAS.
agent: 7
customer: Travel dates are 04/03 and 04/05.
agent: 2
customer: Ok.
agent: 30
customer: Please proceed booking with the name Stephen Evans.
status: book
agent: 6
customer: Thanks for the help.
agent: 4


#2.train {'status': 'book', 'name': 'Gary Taylor', 'flight': [1014]}
customer: Hello.
agent: 1
customer: Can you please help me in reserving my flight from ORD to reach ATL?
agent: 7
customer: Thank you, my travelling dates are Apr 3rd and Apr 5th.
agent: 9
customer: I am Gary Taylor.
agent: 10
customer: I prefer a single connecting flight.
agent: 11
customer: I don't have any other specifications.
agent: 30
customer: Yes, please proceed by booking.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#3.train {'status': 'book', 'name': 'Donna Evans', 'flight': [1018]}
customer: Hi. Donna Evans here.
agent: 1
customer: I would like to prefer a flight with lay-by option for my business trip to Oakland. Can you book a flight ticket?
agent: 7
customer: The trip dates are from 01 Feb to 03 Feb.
agent: 15
customer: The airport codes are from PHL to OAK.
agent: 11
customer: No, that is it.
agent: 30
customer: I am fine with the airlines. You can book the flight ticket.
status: book
agent: 6
customer: Thank you.
agent: 4


#4.train {'status': 'book', 'name': 'Gregory Allen', 'flight': [1000]}
customer: Hello.
agent: 1
customer: I am Gregory Allen. I want to attend a live music concert in EWr, can you please find a flight from ORD?
agent: 7
customer: I want to start my journey on 10/10 and my return will be on 10/12.
agent: 2
customer: Ok, take your time.
agent: 30
customer: Please proceed.
status: book
agent: 6
customer: 4


#5.train {'status': 'book', 'name': 'Richard Perez', 'flight': [1010]}
customer: Hello, I am Richard Perez.
agent: 1
customer: I have an meeting at NV - LAS, with my company CEO. As per my company rules I need to travel only in a connecting flight.
agent: 12
customer: My fare is 1000.
agent: 7
customer: My travelling dates are from 05/15 to 05/17.
agent: 14
customer: My source code is SFO.
agent: 2
customer: OK.
agent: 30
customer: You can proceed with booking.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#6.train {'status': 'book', 'name': 'Kevin Harris', 'flight': [1026]}
customer: Hello.
agent: 1
customer: Can you please help me in booking a flight ticket from Denver, DEN to Phoenix, PHX?
agent: 7
customer: My journey dates are from Aug 15 to Aug 17.
agent: 11
customer: No.
agent: 9
customer: My name is Kevin Harris.
agent: 30
customer: Sure, you can proceed for booking.
status: book
agent: 6
customer: Thanks for your help.
agent: 4


#7.train {'status': 'book', 'name': 'Emily Green', 'flight': [1018]}
customer: Hello.
agent: 1
customer: I am Emily Green. I would like to book a ticket from MSP to BOS.
agent: 7
customer: I am starting on 06/18 and return back on 06/20.
agent: 30
customer: Yes, pleas eproceed.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#8.train {'status': 'no_reservation', 'name': 'Ronald Davis', 'flight': []}
customer: Hi.
agent: 1
customer: I want to cancel my reservation which is done recently due to some problems, can you please help me?
agent: 17
customer: Thank you.
agent: 9
customer: Sure, my name is Ronald Davis.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, no problem.
agent: 4
customer: Thank you for your service.


#9.train {'status': 'book', 'name': 'Rebecca Moore', 'flight': [1024]}
customer: Hi.
agent: 1
customer: I need to book a flight ticket from OAK to ORD, can you help me in booking a flight ticket?
agent: 7
customer: Sure, my journey dates are Jun 17 and Jun 19.
agent: 9
customer: Sure, Rebecca Moore here.
agent: 11
customer: No.
agent: 30
customer: Yes, you can.
status: book
agent: 6
customer: Thank you for your assistance.
agent: 4


#10.train {'status': 'book', 'name': 'Amy Mitchell', 'flight': [1017]}
customer: Hello.
agent: 1
customer: I am Amy Mitchell want to travel to MA- BOS to enjoy beach holidays with my cousins.
customer: Can you book a ticket from TX-IAH?
agent: 7
customer: My travelling dates are 01/24 and 01/26.
agent: 2
customer: Ok.
agent: 30
customer: Ok, you can proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#11.train {'status': 'no_reservation', 'name': 'Kimberly Johnson', 'flight': []}
customer: Hello.
agent: 1
customer: I would like to cancel my recent reservation, can you help me in that?
agent: 9
customer: Sure, the ticket has been reserved on the name Kimberly Johnson.
agent: 2
customer: Sure, I will wait for your response.
status: no_reservation
agent: 3
customer: That's ok, no problem. Thank you for the information.
agent: 4


#12.train {'status': 'no_flight', 'name': 'Ronald Brown', 'flight': []}
customer: Hello.
agent: 1
customer: Can you aid me in booking a flight ticket from LGA to CLT?
agent: 7
customer: Sure, I would like to go on Oct 20th and return back on Oct 22nd.
agent: 5
customer: Ensure it is a single connecting flight.
agent: 11
customer: Ensure it is in the business class.
agent: 8
customer: No, I don't have any specific timings.
agent: 11
customer: No, I don't have any other specifications.
agent: 9
customer: Myself Ronald Brown.
status: no_flight
agent: 18
customer: That's ok, thank you for checking.
agent: 4
customer: Welcome.


#13.train {'status': 'no_reservation', 'name': 'Patrick Miller', 'flight': []}
customer: Hello.
agent: 1
customer: Please help me to cancel my recent reservation.
agent: 9
customer: Patrick Miller.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Thank you for your information.
agent: 4


#14.train {'status': 'book', 'name': 'Ryan Turner', 'flight': [1007]}
customer: Hello.
agent: 1
customer: I need you to book a flight ticket from PHL to BOS. Please help me.
agent: 7
customer: June 03 and 05 are my planned travelling dates.
agent: 11
customer: I wish to depart at afternoon in a direct flight.
agent: 9
customer: My name is Ryan Turner.
agent: 30
customer: Thank you. Please book the ticket in that flight.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#15.train {'status': 'book', 'name': 'Daniel Brown', 'flight': [1005]}
customer: Hello.
agent: 1
customer: Myself Daniel Brown. I would like to attend seminar, so can you help me booking flight from MSP to SFO?
agent: 7
customer: My travel starts from 05/05 to 05/07. Provide flight with connection 1.
agent: 30
customer: Ok, proceed to booking.
status: book
agent: 6
customer: Thank you for your services.
agent: 4


#16.train {'status': 'no_flight', 'name': 'James Wilson', 'flight': []}
customer: Hi, I am James Wilson. 
agent: 1
customer: Ia m planning to travel from SFO to PHL, can you help me in booking?
agent: 7
customer: my travelling dates are 06/20 to 06/22.
status: no_flight
agent: 18
customer: Ok, fine thank you for checking.
agent: 4


#17.train {'status': 'no_reservation', 'name': 'Ronald Rodrigues', 'flight': []}
customer: Hi.
agent: 1
customer: Due to the sudden demise of my Granny, I am unable to catch a flight.
agent: 31
customer: So I had a request to you to cancel my existing reservation?
agent: 9
customer: Sure, my name is Ronald Rodriguez.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, no problem.
agent: 4
customer: Thanks for your valuable information.


#18.train {'status': 'no_reservation', 'name': 'Linda Collins', 'flight': []}
customer: Hello.
agent: 1
customer: Please help me in changing my existing reservation, as my trip got postponed.
agent: 9
customer: My name is Linda Collins.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: That's ok, thank you for the response.
agent: 4


#19.train {'status': 'book', 'name': 'Donald Lopez', 'flight': [1024]}
customer: Hello. Donald Lopez here.
agent: 1
customer: I wan to attend a Seminar in Washington. Can you please help me for booking the flight ticket?
agent: 15
customer: My airport codes are from LGA to DCA.
agent: 7
customer: My travelling dates are from 09/15 to 09/17.
agent: 2
customer: Make sure my connections limit is 1.
agent: 19
customer: Ok.
agent: 30
customer: Please proceed for booking the flight ticket.
status: book
agent: 6
customer: Thanks for helping me.
agent: 4


#20.train {'status': 'book', 'name': 'Patricia Scott', 'flight': [1009]}
customer: Hi.
agent: 1
customer: I am looking for a flight from SFO to CLT, can you help me out?
agent: 7
customer: My trip dates are from Aug 9th till Aug 11th.
agent: 5
customer: I am looking for a connecting flight.
agent: 11
customer: No, thanks.
agent: 30
customer: Please proceed with it.
status: book
agent: 6
customer: Thank you for your help.
agent: 9
customer: Patricia Scott.
agent: 4


#21.train {'status': 'no_flight', 'name': 'Jacob Anderson', 'flight': []}
customer: Hello.
agent: 1
customer: I'm Jacob Anderson here, and my planning is to travel from DFW to IAH to meet my cousin at Houston.
agent: 7
customer: Sure, my dates of journey is from 05/20 to 05/22. My connections limit is 0.
agent: 2
customer: Do you have any ticket for me?
status: no_flight
agent: 18
customer: Thank you, for your information.
agent: 4


#22.train {'status': 'no_reservation', 'name': 'Alexander Mitchell', 'flight': []}
customer: Hello.
agent: 1
customer: I am Alexander Mitchell here. I need to cancel my existing reservation, which is done recently. Can you please hep me out?
agent: 2
customer: Thank you for considering my request.
status: no_reservation
agent: 3
customer: Not a big problem, anyway thank you for the information.
agent: 4
customer: Thank you for searching.


#23.train {'status': 'no_reservation', 'name': 'Catherine Wilson', 'flight': []}
customer: Hello.
agent: 1
customer: Actually, my friend book a flight ticket in economy class instead of business class. Can you please help me in changing of my existing reservation?
agent: 9
customer: Myself Catherine Wilson.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Ok, no problem. Thank you for your information.
agent: 4


#24.train {'status': 'book', 'name': 'Linda Robinson', 'flight': [1005]}
customer: Hello, I am Linda Robinson.
agent: 1
customer: I would like to travel to SFO from OAK to celebrate flowers festivals. can you please help me to book a ticket?
agent: 7
customer: My travelling dates will be on 01/08 to 01/10.
agent: 11
customer: I need a connecting flight.
agent: 30
customer: You can proceed to booking.
status: book
agent: 6
customer: Thank you.
agent: 4


#25.train {'status': 'book', 'name': 'Joshua Phillips', 'flight': [1005]}
customer: Hi, I am Joshua Phillips.
agent: 1
customer: I have heard that Orlando is the best place for site seeing. So, can you book a flight ticket from Philadelphia, PA - PHL?
agent: 15
customer: Sure, my destination code is FL - MCO.
agent: 12
customer: I can afford up to 500.
agent: 20
customer: I want to travel on 07/19.
agent: 24
customer: Yes, I need a stopover.
agent: 22
customer: My arrival date is on 07/21.
agent: 30
customer: You may proceed if it is a connecting flight.
agent: 23
customer: Thank you for your support, regarding flight booking process.
status: book
agent: 6
customer: Thank you.


#26.train {'status': 'book', 'name': 'Jessica Crown', 'flight': [1002]}
customer: Hello.
agent: 1
customer: Could you please help me to book a business class ticket from Los Angeles to attend a business meeting in New York?
agent: 7
customer: I need to depart on Apr 2nd and my return date will be on Apr 4th.
agent: 21
customer: My boarding point is LAX and my destination point is JFK.
agent: 9
customer: I am Jessica Crown.
agent: 11
customer: I need a break in between my journey.
agent: 30
customer: That's fine, you can book the ticket.
status: book
agent: 6
customer: Thank you for your assistance in booking.
agent: 4


#27.train {'status': 'book', 'name': 'Patricia Smith', 'flight': [1025]}
customer: Hi.
agent: 1
customer: I am Patricia Smith, can you help me to book a flight with 1 connection?
agent: 7
customer: My travelling dates are 01/08 and 01/10.
agent: 15
customer: I would like to fly from ORD to DCA.
agent: 2
customer: 31
agent: 30
customer: Proceed with booking.
status: book
agent: 6
customer: Thank you.
agent: 4


#28.train {'status': 'book', 'name': 'Anthony Turner', 'flight': [1007]}
customer: Hello, I am Anthony Turner.
agent: 1
customer: I would like to start my journey from Chicago, IL-ORD to attend my family meeting at Dallas, TX-DFW, can you help me in booking?
agent: 7
customer: I would like to start on 02/27 and my return date will be on 02/29.
agent: 24
customer: I need a stopover in between my journey.
agent: 2
customer: Ok.
agent: 30
customer: Ok, please book my ticket.
status: book
agent: 6
customer: Thank you for helping in booking.
agent: 4


#29.train {'status': 'book', 'name': 'Laura Walker', 'flight': [1021]}
customer: Hi. I am Laura Walker.
agent: 1
customer: As I keep travelling due to the nature of my work, this time I have to travel to MCO. Please help me to book a flight from PHL.
agent: 7
customer: I am planning to start my journey on Nov 10th and return on Nov 12th.
agent: 5
customer: Yes, I need a connecting flight.
agent: 8
customer: The return time should be afternoon.
agent: 13
customer: I am comfortable with any class.
agent: 30
customer: Please proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#30.train {'status': 'no_reservation', 'name': 'Alexander Parker', 'flight': []}
customer: Hello.
agent: 1
customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
agent: 9
customer: I am Alexander Parker.
status: no_reservation
agent: 3
customer: No problem, thank you for the information.
agent: 4


#31.train {'status': 'book', 'name': 'James Jackson', 'flight': [1000]}
customer: Hello.
agent: 1
customer: Please help me in booking a flight ticket from CLT to DEN.
agent: 7
customer: Oct, 9 and Oct, 11 are my journey dates.
agent: 9
customer: James Jackson here.
agent: 11
customer: I am looking for connecting flight.
agent: 2
customer: Sure.
agent: 30
customer: Yes, please book.
status: book
agent: 6
customer: Thank you.
agent: 4


#32.train {'status': 'book', 'name': 'Raymond Allen', 'flight': [1013]}
customer: Hi,.
agent: 1
customer: I am Raymond Allen, can you be my helping hand in booking a ticket.
agent: 25
customer: I want to travel to Fort Worth, TX-DFW from Philadelphia, PA- PHL. My journey dates are mar/31 and apr/2. I need one connection within the price limit of 1000.
agent: 2
customer: OK.
agent: 30
customer: OK, proceed with the booking.
status: book
agent: 6
customer: Thank you for the service.
agent: 4


#33.train {'status': 'no_flight', 'name': 'Sarah Robinson', 'flight': []}
customer: Hello.
agent: 1
customer: I want to go New York next for my film shooting purpose, can you please book a flight ticket from EWR to JFK?
agent: 7
customer: My departure date is 06/17 and please book my return ticket also on 06/19.
agent: 2
customer: I want a direct flight to New York.
status: no_flight
agent: 18
customer: Oh! It's ok no problem, I will go with another airline. Thank you for your information.
agent: 4


#34.train {'status': 'book', 'name': 'Pamela Rodriguez', 'flight': [1003]}
customer: Hello, I am Pamela Rodriguez.
agent: 1
customer: I want to reach Detroit, MI-DTW to meet my old friend to start a new business, can you help me to book a flight ticket from Dallas, TX-DFW?
agent: 5
customer: 02/04 and 02/04 are my planned travelling dates. I prefer one connection.
agent: 2
customer: Ok.
agent: 30
customer: That's good you can book the ticket.
status: book
agent: 6
customer: Thanks for your assistance.
agent: 4


#35.train {'status': 'no_flight', 'name': 'Pamela Walker', 'flight': []}
customer: Hello, I am Pamela Walker.
agent: 1
customer: I want to visit my brother home town in San Francisco, can you help me with reservation?
agent: 15
customer: My origin is LAS and destination is SFO.
agent: 5
customer: Yes, I need flight with single halt.
agent: 7
customer: My depart is on 04/15 and return on 04/17.
agent: 12
customer: My price limit is 200.
agent: 2
customer: OK.
status: no_flight
agent: 18
customer: No problem, I will try with another airline. Thank you for the information.
agent: 4


#36.train {'status': 'book', 'name': 'Carolyn Lopez', 'flight': [1015]}
customer: Hi, I am Carolyn Lopez.
agent: 1
customer: I want to attend a pagan festival at Philadelphia. Can you help me in my booking?
agent: 7
customer: My journey dates are from 01/03 to 01/05.
agent: 15
customer: My airport codes are from EWR to PHL.
agent: 11
customer: I can pay up to 500.
agent: 30
customer: Proceed with my booking.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#37.train {'status': 'no_flight', 'name': 'Sharon Brown', 'flight': []}
customer: Hi.
agent: 1
customer: I would like to meet my childhood friend after a long time in Los Angeles, so I would like to book a flight ticket. Can you help me?
agent: 7
customer: Ok, my trip dates are from Mar 24 to 26.
agent: 15
customer: Sure, my locations are from PHX to LAX.
agent: 5
customer: I need a connecting flight with business class.
agent: 11
customer: I would like to depart in the morning and returning in the evening.
agent: 9
customer: Sure, I am Sharon Brown.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: It's ok, thank you.
agent: 4


#38.train {'status': 'no_flight', 'name': 'Paul Garcia', 'flight': []}
customer: Hi, Paul Garcia here.
agent: 1
customer: Can you please reserve me a flight ticket which is having it's return time in the evening?
agent: 7
customer: Thank you, my trip dates are 08/02 - 08/04.
agent: 15
customer: My airport codes are SFO - DEN.
agent: 5
customer: I need a direct flight.
agent: 8
customer: Already mentioned above.
agent: 11
customer: No, thank you for asking.
status: no_flight
agent: 18
customer: No issues, thank you.
agent: 4


#39.train {'status': 'book', 'name': 'George Carter', 'flight': [1008]}
customer: Hello.
agent: 1
customer: Can you help me in booking a flight ticket from JFK to DCA?
agent: 9
customer: I am George Carter.
agent: 7
customer: I want to travel on 10/23, and return on 10/25.
agent: 5
customer: I need a connecting flight.
agent: 11
customer: No.
agent: 30
customer: Proceed with the booking.
status: book
agent: 6
customer: Thanks for the assistance.
agent: 4


#40.train {'status': 'no_flight', 'name': 'Betty Lewis', 'flight': []}
customer: Hello, Betty Lewis is my name.
agent: 1
customer: Can you please book a connected flight from Minneapolis & St. Paul, MN - MSP?
agent: 7
customer: My journey dates are 02/27 and 02/29.
agent: 26
customer: I want to land at New York, NY - LGA.
agent: 2
customer: Sure.
agent: 16
customer: Do not proceed for booking.
status: no_flight
agent: 31
customer: Thanks for your help.
agent: 4


#41.train {'status': 'no_reservation', 'name': 'George Moore', 'flight': []}
customer: Hello.
agent: 1
customer: I am George Moore. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
agent: 2
customer: Ok, take your time.
status: no_reservation
agent: 3
customer: That's ok. Anyways, thank you for your help.
agent: 4


#42.train {'status': 'no_flight', 'name': 'Kimberly Hill', 'flight': []}
customer: Hello.
agent: 1
customer: I am Kimberly Hill. I want to book a ticket to NY-LGA from TX-AUS.
agent: 7
customer: My travelling dates are 09/23 and 09/25.
agent: 2
customer: Ok.
status: no_flight
agent: 18
customer: Ok, thank you for you response.
agent: 4


#43.train {'status': 'book', 'name': 'Mary Mitchell', 'flight': [1016]}
customer: Hello. Myself Mary Mitchell.
agent: 1
customer: I am looking for a flight from DTW to DFW, can you help me in booking?
agent: 7
customer: My planned travel dates are Dec 26 and Dec 28.
agent: 13
customer: No, I am not looking for any class preferences.
agent: 5
customer: Sure, I am looking for a connecting flight.
agent: 11
customer: Yes, I would like to start my journey for the morning flight.
agent: 30
customer: That's fine, please proceed in booking with this flight if the depart time is for morning session.
status: book
agent: 6
customer: Thank you for the service.
agent: 4


#44.train {'status': 'book', 'name': 'Emma Scott', 'flight': [1005]}
customer: Hello.
agent: 1
customer: I want to attend an interview in Houston, HOU. Can you please book a ticket from DEN?
agent: 7
customer: My travelling dates are Oct 7 and Oct 9.
agent: 9
customer: Sure, I am Emma Scott.
agent: 13
customer: I am comfortable with any class.
agent: 8
customer: My depart time is morning.
agent: 10
customer: I am comfortable with both flights.
agent: 30
customer: Yes, please proceed for booking.
status: book
agent: 6
customer: Thank you.
agent: 4


#45.train {'status': 'cancel', 'name': 'Angela Mitchell', 'flight': []}
customer: Hello.
agent: 1
customer: I want to cancel my recent reservation due to cancel of my event at Charlotte. Could you please help me?
agent: 2
customer: Sure, I will wait for your response.
agent: 28
customer: Yes, please proceed.
status: cancel
agent: 27
customer: Thank you for your service.
agent: 4


#46.train {'status': 'no_flight', 'name': 'Angela Wright', 'flight': []}
customer: Hello.
agent: 1
customer: I would like to visit New York to meet my family, please help me in booking a ticket from HOU to LGA.
agent: 7
customer: My planned travel dates are on Oct 6 and Oct 8.
agent: 9
customer: My name is Angela Wright.
agent: 11
customer: I prefer a connecting flight.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: Ok, no issues. Thank you for your information.
agent: 4


#47.train {'status': 'no_reservation', 'name': 'Jerry Robinson', 'flight': []}
customer: Hello, I am Jerry Robinson.
agent: 1
customer: I would like to cancel my recent reservation due to postpone of my conference at Denver. Could you please help me with the cancellation?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: That's fine, thank you for the information.
agent: 4


#48.train {'status': 'no_reservation', 'name': 'Andrew Robinson', 'flight': []}
customer: Hello.
agent: 1
customer: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
agent: 9
customer: My reservation was done under the name Andrew Robinson.
status: no_reservation
agent: 3
customer: Ok, not an issue. Anyways, thank you for the information.
agent: 4


#49.train {'status': 'no_reservation', 'name': 'Janet Perez', 'flight': []}
customer: Hi.
agent: 1
customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
agent: 9
customer: Janet Perez here.
status: no_reservation
agent: 3
customer: That's ok, thank you for your help.
agent: 4


#50.train {'status': 'book', 'name': 'Mary Walker', 'flight': [1024]}
customer: Hello.
agent: 1
customer: I am Mary Walker. I want to visit Titanic the aircraft exhibition at MCO, can you please book a ticket for me?
agent: 7
customer: My trip dates are 10/29 to 10/31.
agent: 14
customer: Source: PHX.
agent: 2
customer: Sure.
agent: 30
customer: You can proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#51.train {'status': 'no_flight', 'name': 'Paul Wilson', 'flight': []}
customer: Hi.
agent: 1
customer: I am Paul Wilson. I am planning to travel from IAD to MSP, can you please help in that?
agent: 2
customer: sure, but I want to travel in direct flight.
status: no_flight
agent: 18
customer: That's ok, thanks for helping me.
agent: 4


#52.train {'status': 'book', 'name': 'Mary Jones', 'flight': [1009]}
customer: Hello, I am Mary Jones.
agent: 1
customer: I want to attend sports festival with festival in DCA, can you help me with reservation?
agent: 14
customer: My source is MSP.
agent: 7
customer: My depart is on 09/26 and return on 09/28.
agent: 2
customer: OK.
agent: 30
customer: OK, proceed with booking.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#53.train {'status': 'no_reservation', 'name': 'Anna Young', 'flight': []}
customer: Hi.
agent: 1
customer: Owing to an emergency I had to request for this change reservation.
agent: 9
customer: My name is Anna Young.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Thank you.
agent: 4


#54.train {'status': 'book', 'name': 'James Robinson', 'flight': [1020]}
customer: Hello. I am James Robinson.
agent: 1
customer: I am planning to attend a meeting. Can you please book a ticket from DCA to DCA?
agent: 7
customer: My travelling dates are 06/14 and return on 06/16.
agent: 2
customer: Sure.
agent: 30
customer: Yes, you can book it.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#55.train {'status': 'no_reservation', 'name': 'Mark Jones', 'flight': []}
customer: Hi, I am Mark Jones.
agent: 1
customer: Owing to an emergency, my boxing championship has been postponed. So I have a request to you to change my existing reservation?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, no issues at all. Thanks for your assistance.
agent: 4


#56.train {'status': 'book', 'name': 'Carol Edwards', 'flight': [1013]}
customer: Hello. I am Carol Edwards.
agent: 1
customer: I need some immediate assistance in my flight ticket booking from DTW to AUS, can you help me in that booking process?
agent: 7
customer: Thank you and my travel dates are 11/30 and back on 12/02.
agent: 2
customer: Sure, I can wait for your response.
agent: 30
customer: Yes, please go ahead and confirm my flight ticket booking.
status: book
agent: 6
customer: Thank you so much for your kind service in my ticket booking.
agent: 4
customer: Welcome.


#57.train {'status': 'no_reservation', 'name': 'Matthew Parker', 'flight': []}
customer: Hello. I am Matthew Parker.
agent: 1
customer: Due to some reasons, my trip has been postponed. Can you change my reservation.
status: no_reservation
agent: 3
customer: It's ok.
agent: 4
customer: Thank you for your help.


#58.train {'status': 'book', 'name': 'Richard Adams', 'flight': [1000]}
customer: Hello,. I am Richard Adams.
agent: 1
customer: I would like to attend for prayers in Old North Church at Boston, BOS. Can you help me in booking with a connecting flight?
agent: 14
customer: I want to take off from Washington, DCA.
agent: 7
customer: I would like to travel on 03/01 and intend to return on 03/03.
agent: 2
customer: Sure.
agent: 30
customer: Yes, proceed with the booking.
status: book
agent: 6
customer: Thank you for your service.
agent: 4


#59.train {'status': 'book', 'name': 'Deborah Robinson', 'flight': [1002]}
customer: Hello.
agent: 1
customer: Deborah Robinson here. I would like to visit Philadelphia for business meeting in the month of September, can you please help me out with booking of a flight ticket to go there?
agent: 15
customer: Sure, I will prefer EWR and PHL as my origin and destination airport codes for booking.
agent: 7
customer: I am planning to leave on 09/19 and please book my return ticket on 09/21.
agent: 2
customer: Ok, take your time.
agent: 30
customer: That's fine for me, you can proceed with booking.
status: book
agent: 6
customer: Thank you for your kind assistance in booking of my ticket, have a nice day.
agent: 4


#60.train {'status': 'no_flight', 'name': 'Kimberly Green', 'flight': []}
customer: Hello.
agent: 1
customer: I am Kimberly Green. I want to book a flight ticket from IAH to IAD. Can you find a flight ticket for me?
agent: 7
customer: Thank you, my itinerary dates are on 11/13 and return on 11/15.
agent: 5
customer: Yes, I need one connecting flight.
agent: 2
customer: Ok, take your time.
status: no_flight
agent: 18
customer: It's ok, not a problem with that. Anyways thank you for your help.
agent: 4


#61.train {'status': 'book', 'name': 'Jacob Thomas', 'flight': [1001]}
customer: Hello.
agent: 1
customer: My name is Jacob Thomas, I want to book a flight from DTW to OAK to visit trade fair. Can you book a flight for me?
agent: 7
customer: I will fly on Nov 12 and return on Nov 14.
agent: 8
customer: I will depart in afternoon.
agent: 13
customer: Sorry there is no any class preference.
agent: 30
customer: Please proceed if it have a single connection.
status: book
agent: 6
customer: Thank you for helping me.
agent: 4


#62.train {'status': 'no_reservation', 'name': 'Stephanie Carter', 'flight': []}
customer: Hi.
agent: 1
customer: Owing to emergency, my planned trip to New York to attend a workshop on SAP has been postponed. So I want you to change my existing reservation?
agent: 9
customer: Sure, I had a reservation with name Stephanie Carter.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, no worries at all.
agent: 4
customer: Thanks for your kind service.


#63.train {'status': 'book', 'name': 'Stephanie Turner', 'flight': [1007]}
customer: Hi.
agent: 1
customer: I am Stephanie Turner. Can you help me searching flights with connection 1?
agent: 7
customer: My travelling dates are 04/17 and 04/19.
agent: 15
customer: My airport codes are LAX to IAH.
agent: 2
customer: Sure.
agent: 30
customer: That's perfect, proceed to booking.
status: book
agent: 6
customer: Thank you.
agent: 4


#64.train {'status': 'book', 'name': 'Brian Lewis', 'flight': [1001]}
customer: Hello.
agent: 1
customer: I would like to meet my school friend at Boston, please help me in booking a ticket from PHX to BOS.
agent: 7
customer: My planned trip dates are on Oct 19 and Oct 21.
agent: 5
customer: I need a flight with single connection.
agent: 11
customer: No, thank you for asking.
agent: 9
customer: My name is Brian Lewis.
agent: 30
customer: Ok, please proceed for booking.
status: book
agent: 6
customer: Thank you for your services.
agent: 4


#65.train {'status': 'book', 'name': 'Eric Anderson', 'flight': [1001]}
customer: Hello. Myself Eric Anderson.
agent: 1
customer: Can you please book a flight ticket from ORD to SFO?
agent: 7
customer: Sure, I need to travel on dates of 06/03 and 06/05.
agent: 2
customer: Sure, take your time.
agent: 30
customer: That's fine, please proceed with booking.
status: book 
agent: 6
customer: Thank you for your help.
agent: 4


#66.train {'status': 'no_flight', 'name': 'Jason Parker', 'flight': []}
customer: Hello.
agent: 1
customer: I am Jason Parker. I need to attend farewell party in my college, could you please help me to book a flight ticket?
agent: 15
customer: My origin and destination airport codes are AUS and SEA.
agent: 7
customer: I planned to travel on 07/02 and 07/04. Please make sure that the connection is 1 and price limit is 200.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: That's ok. Thank you for your information.
agent: 4


#67.train {'status': 'no_reservation', 'name': 'Stephen Lopez', 'flight': []}
customer: Hi. I am Stephen Lopez.
agent: 1
customer: Owing to an emergency, I want to change my reservation. Can you please help me in that?
agent: 2
customer: Ok.
agent: 3
customer: Ok, no problem. Thank you for your response.
agent: 4


#68.train {'status': 'book', 'name': 'Margaret King', 'flight': [1012]}
customer: Hello.
agent: 1
customer: I am planning to visit Philadelphia, can you please book me a ticket from LAS to PHL?
agent: 7
customer: My preferable journey dates are from 03/17 to 03/19.
agent: 2
customer: Sure.
agent: 30
customer: Please book my ticket with the name Margaret King.
status: book
agent: 6
customer: Thank you for booking my ticket.
agent: 4


#69.train {'status': 'book', 'name': 'Cynthia Jackson', 'flight': [1027]}
customer: Hello. I am Cynthia Jackson.
agent: 1
customer: I want to attend an event in Washington. Can you book a flight ticket from IAD to IAH?
agent: 7
customer: I want to travel on 04/01 and 04/03.
agent: 30
customer: Yes, proceed to booking.
status: book
agent: 6
customer: Thank you for your help.


#70.train {'status': 'book', 'name': 'Margaret Smith', 'flight': [1004]}
customer: Hello. My name is Margaret Smith.
agent: 1
customer: Can you please book me a flight ticket to LGA from EWR?
agent: 7
customer: Sure, my trip dates are from 11/20 to 11/22.
agent: 2
customer: Ok, take your time.
agent: 30
customer: Ok, please confirm my reservation.
agent: 6
customer: Thank you.
agent: 4


#71.train {'status': 'book', 'name': 'Paul Clark', 'flight': [1003]}
customer: Hello.
agent: 1
customer: Can you please help me to book a flight from JFK to HOU?
agent: 7
customer: Sure, I want to depart on Aug 10 and need to return on Aug 12.
agent: 11
customer: I am looking for a flight with single connection.
agent: 30
customer: Ok, please proceed.
agent: 9
customer: Myself Paul Clark.
status: book
agent: 6
customer: Thank you.
agent: 4


#72.train {'status': 'book', 'name': 'David Moore', 'flight': [1012]}
customer: Hi.
agent: 1
customer: Could you please check the flight availability in economy class?
agent: 7
customer: My travelling dates are Oct 19 and Oct 21.
agent: 15
customer: My source is SEA and destination is PHX.
agent: 5
customer: I need a single connecting flight.
agent: 11
customer: I want to return in the evening.
agent: 9
customer: I am David Moore.
agent: 30
customer: Ok, proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#73.train {'status': 'book', 'name': 'Brandon Lee', 'flight': [1027]}
customer: Hi, I am Brandon Lee.
agent: 1
customer: I am planning to conduct an woman empowerment event at Chicago, can you help me in booking a ticket with single connection?
agent: 15
customer: My source and destination airport codes are Minneapolis, MN-MSP and Chicago, IL-ORD.
agent: 7
customer: My travel dates are from 07/29 to 07/31.
agent: 2
customer: Ok.
agent: 30
customer: Please proceed for booking.
status: book
agent: 6
customer: Thank you for your service.
agent: 4


#74.train {'status': 'no_flight', 'name': 'Larry Wilson', 'flight': []}
customer: Hello. My name is Larry Wilson.
agent: 1
customer: I have a plan to meet my friend in Oakland, can you help me for booking a flight ticket?
agent: 7
customer: My travelling dates are from 09/02 till 09/04.
agent: 15
customer: My travelling airport codes are from DTW to OAK.
status: no_flight
agent: 18
customer: That's ok, thank you for checking.
agent: 4


#75.train {'status': 'no_reservation', 'name': 'Pamela Lewis', 'flight': []}
customer: Hello. I am Pamela Lewis.
agent: 1
customer: Can you please help me to change my existing reservation as my plan to attend a film festival got postponed?
status: no_reservation
agent: 3
customer: Ok, no problem. Thank you for the information.
agent: 4


#76.train {'status': 'book', 'name': 'Brain Gonzalez', 'flight': [1008]}
customer: Hello,.
agent: 1
customer: I am Brain Gonzalez want to give a surprise to my mom on her birthday. Can you be  my helping hand in booking a ticket from Denver to Los Angeles.
agent: 25
customer: Airport codes are CO- DEN to CA-LAX.
agent: 7
customer: I want to leave on june/11 and return on june/13. Please make sure that the price should not be 500 with a single connection.
agent: 30
customer: OK, please provide me flight details?
agent: 30
customer: OK, confirm my booking.
status: book
agent: 6
customer: Thank you for your srvice.
agent: 4


#77.train {'status': 'no_reservation', 'name': 'Nancy Jones', 'flight': []}
customer: Hello.
agent: 1
customer: I am Nancy Jones, I want to change my recent reservation. Can you please help me with it?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: No issues, thank you for your assistance.
agent: 4


#78.train {'status': 'book', 'name': 'Jacob Roberts', 'flight': [1002]}
customer: Hi.
agent: 1
customer: Could you please make a reservation with the name of Jacob Roberts to Oakland, OAK?
agent: 7
customer: My planned travel dates are 06/27 - 06/29.
agent: 14
customer: My source is from Houston, IAH.
agent: 9
customer: I already mentioned above, please check it.
agent: 30
customer: Ok, proceed with the booking.
status: book
agent: 6
customer: Thank you for assisting me.
agent: 4


#79.train {'status': 'book', 'name': 'Patricia Wright', 'flight': [1006]}
customer: Hello.
agent: 1
customer: I want to travel from New York, NY- JFK from 05/26 to 05/28. My destination airport is New York, NY-LGA. Do you have any ticket for me?
agent: 9
customer: Sure, this is Patricia Wright.
agent: 29
customer: I want my trip within the limits of 500 with connection 1.
agent: 30
customer: Sure, you can book it for me.
status: book
agent: 6
customer: Thank you, for your suggestions.


#80.train {'status': 'no_flight', 'name': 'Edward Young', 'flight': []}
customer: Hello. My name is Edward Young.
agent: 1
customer: I would like to attend Environmental Science Conferences in Lawrence Hall of Science at Oakland, OAK. So, please help me with booking a connecting flight ticket.
agent: 7
customer: I will depart on 08/13 and intend to back on 08/15.
agent: 14
customer: I will board at LAX.
agent: 5
customer: Yes, I need a halt.
status: no_flight
agent: 18
customer: Not an issue, thank you.
agent: 4


#81.train {'status': 'no_reservation', 'name': 'Jacob Allen', 'flight': []}
customer: Hi.
agent: 1
customer: I want to cancel my reservation due to heavy snowfall in my region.
agent: 9
customer: Sure, my name is Jacob Allen.
status: no_reservation
agent: 3
customer: No problem, thank you for checking.
agent: 4


#82.train {'status': 'no_reservation', 'name': 'Catherine Robinson', 'flight': []}
customer: Hello.
agent: 1
customer: My name is Catherine Robinson, I want to change my existing reservation. Can you please help me with it?
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Not an issue, thank you.
agent: 4


#83.train {'status': 'no_reservation', 'name': 'Katherine Baker', 'flight': []}
customer: Hi,.
agent: 1
customer: Please cancel my recent reservation.
agent: 9
customer: I am Katherine Baker.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Thank you.
agent: 4


#84.train {'status': 'book', 'name': 'Margaret Wright', 'flight': [1006]}
customer: Hello.
agent: 1
customer: Would you please confirm a seat in flight which is heading to Boston, BOS?
agent: 5
customer: Yes, I need to halt in between my journey.
agent: 26
customer: It's BOS, Boston.
agent: 7
customer: I planned my journey on 07/01 to 07/03.
agent: 14
customer: Origin point is Minneapolis, MSP.
agent: 2
customer: Sure.
agent: 30
customer: Ok, you can confirm a seat.
agent: 9
customer: I am Margaret Wright.
status: book
agent: 6
customer: Ok, Thank you.
agent: 4


#85.train {'status': 'no_flight', 'name': 'Pamela Baker', 'flight': []}
customer: Hello, Pamela Baker here.
agent: 1
customer: I would like to play poker at Las Vegas. Can you help me in booking a ticket from DCA to LAS?
agent: 7
customer: My planned journey dates are 12/17 and 12/19.
agent: 2
customer: Ok, take your time.
status: no_flight
agent: 18
customer: Its ok, thank you for the information.
agent: 4


#86.train {'status': 'no_reservation', 'name': 'Patricia Baker', 'flight': []}
customer: Hi.
agent: 1
customer: I am Patricia Baker. I want to stay for some more days at Minneapolis, can you please help me to change my flight reservation?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Not an issue. Anyway, thank you for checking.
agent: 4


#87.train {'status': 'no_flight', 'name': 'Jack Phillips', 'flight': []}
customer: Hello.
agent: 1
customer: I would like to book a ticket  from LAS to ATL to attend a meeting.
agent: 7
customer: My travel dates are as follows Dec 23 and Dec 25.
agent: 11
customer: Yes, I prefer normal cost.
agent: 9
customer: My name is Jack Phillips.
agent: 5
customer: I prefer single connection flight with return in the evening.
agent: 11
customer: No.
status: no_flight
agent: 18
customer: No issue, thank you for the help.
agent: 4


#88.train {'status': 'no_reservation', 'name': 'Alexander Scott', 'flight': []}
customer: Hello, I am Alexander Scott.
agent: 1
customer: I need to alter my reservation, as my exam scheduled has been postponed. Please help me in changing?
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Ok, no worries. Thanks for your help.
agent: 4


#89.train {'status': 'book', 'name': 'Michelle Thompson', 'flight': [1000]}
customer: Hi. I am Michelle Thompson.
agent: 1
customer: I have to submit my research record at Houston university with my college friend from New York. Will you please help me in making an airline reservation?
agent: 15
customer: My source code is NY-EWR and destination code is TX-IAH.
agent: 7
customer: My planned dates are 12/11 and 12/13.
agent: 12
customer: Fare limit is under 5000.
agent: 30
customer: You can continue with booking.
status: book
agent: 6
customer: Thank you for your kind service.
agent: 4


#90.train {'status': 'no_flight', 'name': 'John Baker', 'flight': []}
customer: Hello,.
agent: 1
customer: I need to book a flight ticket to TX-DFW with a direct flight, so can you please help me out with this?
agent: 7
customer: I want to start on 02/06 and return on 02/08.
agent: 14
customer: My origin is Las Vegas, LAS.
agent: 9
customer: My name is John Baker.
status: no_flight
agent: 18
customer: Not a problem, thank you.
agent: 4


#91.train {'status': 'book', 'name': 'Barbara Martinez', 'flight': [1002]}
customer: Hello.
agent: 1
customer: I have planned to visit DFW from JFK, please assist me in booking.
agent: 7
customer: My preferred dates are Mar 10th and return Mar 12th.
agent: 11
customer: Yes, I need economy class.
agent: 9
customer: Barbara Martinez.
agent: 30
customer: Proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#92.train {'status': 'book', 'name': 'Linda Thomas', 'flight': [1029]}
customer: Hello.
agent: 1
customer: Myself Linda Thomas. I want to visit a trip.I just want to book a ticket.
agent: 15
customer: My airport codes are from PA-PHL to NV-LAS.
agent: 7
customer: My dates are from 08/09 to 08/11.
agent: 18
customer: Ok, thank you for your help.
agent: 30
customer: Ok.
status: book
agent: 6
customer: Thank you for your help.


#93.train {'status': 'no_flight', 'name': 'Dennis Phillips', 'flight': []}
customer: Hello.
agent: 1
customer: Can you please book a ticket from ATL to LGA? As I'm planning to visit Statue of Liberty.
agent: 7
customer: Sure, my planned departure and return travel dates are 16th and 18th of December.
agent: 13
customer: I prefer business class to travel.
agent: 5
customer: My maximum connection has to be 1.
status: no_flight
agent: 18
customer: That's ok, thank you for giving the information.
agent: 9
customer: Yes, my name is Dennis Phillips.


#94.train {'status': 'book', 'name': 'Ruth Campbell', 'flight': [1003]}
customer: Hello.
agent: 1
customer: Is this Travel leaders agency?
agent: 32
customer: I am Ruth Campbell, I am planning to travel from Houston to Denver to meet my friends after a long time.
agent: 15
customer: I am departing from HOU and my destination airport is DEN.
agent: 7
customer: My departure from Houston is on 09/06 and return from Denver on 09/08.
agent: 30
customer: Yes, please proceed for booking.
status: book
agent: 6
customer: Thanks for your assistance.
agent: 4


#95.train {'status': 'no_flight', 'name': 'Christine Adams', 'flight': []}
customer: Hello,.
agent: 1
customer: I want to attend a press conference in the capital city of United States, DC- DCA>.
agent: 7
customer: My depart date is 08/08 and return date is 08/10 and I want to fly from Minneapolis, MN- MSP.
agent: 2
customer: Ok.
status: no_flight
agent: 18
customer: Its ok, Thank you for the information.
agent: 9
customer: I am Christine Adams.
agent: 4


#96.train {'status': 'book', 'name': 'William Jones', 'flight': [1014]}
customer: Hello. I am William Jones.
agent: 1
customer: Could you please help em to book a flight from DEN - DCA to meet my cousin?
agent: 7
customer: My travel dates are 04/19 and 04/21.
agent: 24
customer: Yes, I need a halt in between the journey.
agent: 30
customer: Ok, please proceed.
agent: 6
customer: Thank you.
agent: 4


#97.train {'status': 'no_reservation', 'name': 'Ashley Thomas', 'flight': []}
customer: Hello. Ashley Thomas here.
agent: 1
customer: Due to an emergency, I need to cancel my reservation. Can you please help me with it?
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Not an issue, thank you.
agent: 4


#98.train {'status': 'no_flight', 'name': 'Daniel Moore', 'flight': []}
customer: Hi. I am Daniel Moore.
agent: 1
customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation?
agent: 7
customer: I Will start my journey on 06/14. I will return back on 06/16.
agent: 15
customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT.
agent: 11
customer: I need a layover in my journey. I can pay up to 1000.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: Not an issue. Thank you for your kind information.
agent: 4


#99.train {'status': 'book', 'name': 'Rachel Wilson', 'flight': [1006]}
customer: Hello, I am Rachel Wilson.
agent: 1
customer: Can you help me with a connection flight to Denver, CO-DEN from PA-PHL?
agent: 7
customer: I will start my journey from 02/18 and will be returning on 02/20.
agent: 2
customer: Sure.
agent: 30
customer: Thanks for the information.
agent: 4
customer: Thank you.


#100.train {'status': 'no_flight', 'name': 'Paul Nelson', 'flight': []}
customer: Hello. I am Paul Nelson.
agent: 1
customer: Can you please help me in booking a flight ticket from NV-LAS  to reach TX-IAH?
agent: 7
customer: My journey dates are from Mar 17 to Mar 19.
agent: 11
customer: I prefer to travel in normal cost airlines.
agent: 5
customer: My connection limit is one.
agent: 13
customer: I am comfortable with any class but make sure that my departure time is evening.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: That's ok, not a problem. Thanks for your information.
agent: 4


#101.train {'status': 'book', 'name': 'Rebecca wright', 'flight': [1007]}
customer: Hello.
agent: 1
customer: I am Rebecca wright, I plan to visit Denver, CO-DEN to visit my friend. Can you help me to find a fight from CA-SFO?
agent: 7
customer: I will travel on 09/10 and return on 09/12.
agent: 5
customer: Yes, I need halt in between the journey.
agent: 30
customer: Sure.
status: book
agent: 6
customer: Thank you for booking the flight ticket.
agent: 4


#102.train {'status': 'book', 'name': 'Jacob Taylor', 'flight': [1002]}
customer: Hello. Jacob Taylor here.
agent: 1
customer: I am planning to book a flight ticket to HOU from IAD, can you please help me out?
agent: 7
customer: Sure, my planned travelling dates are 01/28 and 01/30.
agent: 5
customer: Yes, I need 1 connected flight.
agent: 2
customer: Ok, take your time.
agent: 30
customer: Ok, please confirm my reservation.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#103.train {'status': 'book', 'name': 'Helen Perez', 'flight': [1024]}
customer: Hi.
agent: 1
customer: I am Helen Perez here, I want to reserve my ticket from IAH to LAX, can you please help me out?
agent: 7
customer: Sure, my dates of journey are from Jul, 27 to Jul, 29.
agent: 5
customer: Yes, I need a connecting flight.
agent: 11
customer: Yes, I need a depart time at morning.
agent: 30
customer: Ok, please proceed.
status: book
agent: 6
customer: Thank you for your help in booking.
agent: 4


#104.train {'status': 'no_reservation', 'name': 'Emma Young', 'flight': []}
customer: Hi.
agent: 1
customer: Unfortunately I have an emergency meeting so I want to cancel my reservation, can you please help in cancelling my reservation?
agent: 9
customer: I am Emma Young.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Ok, no problem. Thank you for your quick response.
agent: 4


#105.train {'status': 'no_flight', 'name': 'Gary Walker', 'flight': []}
customer: Hello.
agent: 1
customer: My name is Gary Walker. I am searching for the flight which is departing in the morning time from Denver, can you please help me to book the flight ticket?
agent: 7
customer: Thank you for accepting my request. My planned travelling dates are Nov/16 and Nov/18.
agent: 15
customer: The origin and destination airport codes are DEN and IAH.
agent: 30
customer: I am looking for a business class flight which is returning in the evening time. So, please recheck for that.
status: no_flight
agent: 18
customer: It's ok, not a problem with that.
agent: 4
customer: Thank you for your time.


#106.train {'status': 'no_flight', 'name': 'Kimberly Scott', 'flight': []}
customer: Hello.
agent: 1
customer: Can you please help me to change my reservation?
agent: 9
customer: My name is Kimberly Scott.
agent: 15
customer: Sure, my source point is EWR and destination point is AUS.
agent: 7
customer: My travelling dates are on May 11 and May 13.
agent: 11
customer: I need a direct flight.
status: no_flight
agent: 18
customer: Ok, not a problem.
agent: 4
customer: Thank you.


#107.train {'status': 'book', 'name': 'Edward Collins', 'flight': [1024]}
customer: Hello.
agent: 1
customer: Please book a ticket from HOU to DEN to attend an interview.
agent: 7
customer: My travelling dates are Oct 15 and Oct 17.
agent: 5
customer: I want single way station.
agent: 8
customer: I am comfortable with any time.
agent: 11
customer: No.
agent: 9
customer: I am Edward Collins.
agent: 30
customer: Ok, please proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#108.train {'status': 'book', 'name': 'Kevin Lee', 'flight': [1012]}
customer: Hello.
agent: 1
customer: I am Kevin Lee. I want to book a ticket from ORD to MSP to attend my friend's birthday party, can you help me in booking?
agent: 7
customer: I am departing on Mar 22 and return on Mar 24.
agent: 5
customer: I need a flight with connection limit 1.
agent: 11
customer: No, I do not have any other specifications.
agent: 30
customer: Please proceed for booking.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#109.train {'status': 'no_reservation', 'name': 'Raymond Allen', 'flight': []}
customer: Hello.
agent: 1
customer: Actually, I want to change my reservation because my trip got postponed. Can you help to cancel my flight ticket?
agent: 9
customer: Myself Raymond Allen.
status: no_reservation
agent: 3
customer: Oh! ok, thank you for the information.
agent: 4


#110.train {'status': 'book', 'name': 'Frank Davis', 'flight': [1010]}
customer: Hello.
agent: 1
customer: I am Frank Davis from Boston. Could you please help me in flight ticket booking process from BOS to ATL?
agent: 7
customer: Thank you for your response, I want to take off on Apr 22 and please confirm my return ticket also on Apr 24.
agent: 2
customer: Ok.
agent: 30
customer: Please confirm this flight ticket for me.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#111.train {'status': 'book', 'name': 'Emma Wilson', 'flight': [1016]}
customer: Hi.
agent: 1
customer: Emma Wilson here. I would like to book a ticket from OAK to JFK, could you please help me?
agent: 7
customer: My journey dates are 12/11 and 12/13.
agent: 16
customer: Yes, proceed.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#112.train {'status': 'book', 'name': 'Helen Young', 'flight': [1002]}
customer: Hello.
agent: 1
customer: My name is Helen Young, I want to book a flight from TX-HOU to Denver, CO-DEN to meet my sister. Can you book a connecting flight for me?
agent: 7
customer: I will fly on 11/30 and return on 12/02.
agent: 2
customer: Sure.
agent: 30
customer: Please proceed with booking.
status: book
agent: 6
customer: Thank you for helping me with booking.
agent: 4


#113.train {'status': 'book', 'name': 'Kenneth Taylor', 'flight': [1008]}
customer: Hello.
agent: 1
customer: I am Kenneth Taylor. I want to travel from ATL to DEN. Can you help me in booking a flight ticket?
agent: 7
customer: I want to fly in the flight on Feb 10 and Feb 12.
agent: 13
customer: No, but I want to depart in morning time.
agent: 30
customer: Proceed to booking.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#114.train {'status': 'no_reservation', 'name': 'Deborah Lee', 'flight': []}
customer: Hello.
agent: 1
customer: I want to cancel my recent reservation. Can you help me out?
agent: 9
customer: Deborah Lee.
status: no_reservation
agent: 3
customer: That's ok. Anyways, thank you.
agent: 4


#115.train {'status': 'book', 'name': 'Eric Jackson', 'flight': [1016]}
customer: Hi.
agent: 1
customer: I am Eric Jackson. Can you help me in booking from DEN to CLT, as there is a business meeting?
agent: 7
customer: My trip dates are 07/29 to 07/31.
agent: 30
customer: You can reserve it.
status: book
agent: 6
customer: Thank you for helping.
agent: 4


#116.train {'status': 'no_reservation', 'name': 'Anna Rodriguez', 'flight': []}
customer: Hello.
agent: 1
customer: I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
agent: 9
customer: Anna Rodriguez here.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: That's ok, thank you for checking.
agent: 4


#117.train {'status': 'book', 'name': 'Karen Jones', 'flight': [1011]}
customer: Hi. Karen Jones is my name.
agent: 1
customer: I am going to celebrate the Bate-aux new York dinner cruise at New York. So, could you help me in booing a ticket under the price limit of 200?
agent: 15
customer: Journey locations are Los Angeles, LAX and New York, EWR.
agent: 7
customer: I am planning to travel on 12/05 to 12/07.
agent: 2
customer: Sure, I will wait.
agent: 30
customer: Fine, confirm it.
status: book
agent: 6
customer: Thank you for addressing me.
agent: 4


#118.train {'status': 'book', 'name': 'Jonathan White', 'flight': [1019]}
customer: Hi.
agent: 1
customer: Can you please book me a flight ticket from CLT to MSP?
agent: 7
customer: My trip dates are from Nov 23rd to Nov 25th.
agent: 5
customer: I want a single connection.
agent: 11
customer: I prefer a normal-cost airline.
agent: 9
customer: I am Jonathan White.
agent: 30
customer: Yes, please proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#119.train {'status': 'no_flight', 'name': 'Frank Hall', 'flight': []}
customer: Hello. Frank Hall here.
agent: 1
customer: I want to travel from LGA to EWR for attending a Seminar. Can you please help me for booking the flight ticket?
agent: 7
customer: My travelling dates are from 08/07 to 08/09.
agent: 2
customer: Ok, I will wait.
status: no_flight
agent: 18
customer: Anyway, thanks for the information.
agent: 4


#120.train {'status': 'cancel', 'name': 'John Edwards', 'flight': []}
customer: Hi.
agent: 1
customer: Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
agent: 9
customer: Sure, John Edwards here.
agent: 2
customer: Sure.
status: cancel
agent: 27
customer: Thank you.
agent: 4


#121.train {'status': 'cancel', 'name': 'Christine Parker', 'flight': []}
customer: Hi. I am Christine Parker.
agent: 1
customer: Would it be possible to cancel my recent reservation?
agent: 2
customer: Sure.
agent: 28
customer: Yes.
status: cancel
agent: 27
customer: Thanks for your help.
agent: 4


#122.train {'status': 'book', 'name': 'Donald Rodriguez', 'flight': [1019]}
customer: Hello.
agent: 1
customer: Can you please help me to book a flight from AUS to CLT?
agent: 7
customer: Sure, I want to travel on Feb 15 and need to return on Feb 17.
agent: 11
customer: I need a connecting flight.
agent: 9
customer: Myself Donald Rodriguez.
agent: 30
customer: Ok, please proceed.
status: book
agent: 6
customer: Thank you.
agent: 4


#123.train {'status': 'no_reservation', 'name': 'Brenda Smith', 'flight': []}
customer: Hello,.
agent: 9
customer: I want to change my existing reservation which is with the name Brenda Smith as my Business meeting got postponed.
agent: 2
customer: OK, sure.
status: no_reservation
agent: 3
customer: OK, that's fine. Thank you.
agent: 4


#124.train {'status': 'book', 'name': 'Helen Gonzalez', 'flight': [1026]}
customer: Hello, myself Helen Gonzalez.
agent: 1
customer: I am planning to book a flight ticket to LAS from LGA, can you please help me out?
agent: 7
customer: Sure, my planned travelling dates are Feb 10 and Feb 12.
agent: 30
customer: Ok, please confirm my reservation.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#125.train {'status': 'no_flight', 'name': 'Carol Williams', 'flight': []}
customer: Hello.
agent: 1
customer: I am  Carol Williams. I want to book a fight ticket from PHX to ORD. Can you find a flight ticket for me?
agent: 7
customer: Sure, I am planning to travel on these days that is on 02/02 and back on 02/04.
agent: 2
customer: Ok, make sure that the connection limit 1.
status: no_flight
agent: 18
customer: Ok, no problem. Thank you for your information.
agent: 4


#126.train {'status': 'no_reservation', 'name': 'Donald Mitchell', 'flight': []}
customer: Hello, I am Donald Mitchell.
agent: 1
customer: I would like to fly to Las Vegas, NV - LAS to meet my old friend to start a new business. Can you render me for booking on 08/08?
agent: 22
customer: Sure, I have a plan to return on 08/10.
agent: 14
customer: My boarding airport is Orlando, FL - MCO.
agent: 11
customer: I need a direct flight.
status: no_reservation
agent: 18
customer: Ok, thanks for your information.
agent: 4


#127.train {'status': 'no_reservation', 'name': 'Rachel Davis', 'flight': []}
customer: Hello. I am Rachel Davis.
agent: 1
customer: I want to change my reservation, due to heavy rainfall in New York. Can you please help me in change in existing reservation.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: That's ok, thank you for reaching us.
agent: 4


#128.train {'status': 'no_reservation', 'name': 'Charles Martin', 'flight': []}
customer: Hi. I am Charles Martin.
agent: 1
customer: I need to cancel my reservation, can you help me out?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: That's ok, thank you for your information.
agent: 4


#129.train {'status': 'book', 'name': 'Mark Brown', 'flight': [1005]}
customer: Hello.
agent: 1
customer: Myself Mark Brown here. I  need to fly Las Vegas for my college admission, could you please help me in booking my flight ticket from ATL to LAS?
agent: 7
customer: My travel dates are 11/11 and 11/13.
agent: 5
customer: I need a connecting flight.
agent: 12
customer: I can spend upto 500.
agent: 2
customer: OK.
agent: 30
customer: Ok, you can proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#130.train {'status': 'book', 'name': 'Paul Carter', 'flight': [1018]}
customer: Hi.
agent: 1
customer: Could you please book a flight ticket from EWR to SEA as I want to attend a pioneer festival?
agent: 7
customer: My trip dates are Oct 19 and Oct 21.
agent: 11
customer: I need a single connecting flight.
agent: 9
customer: My name is Paul Carter.
agent: 30
customer: Yes, proceed.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#131.train {'status': 'book', 'name': 'Justin Allen', 'flight': [1002]}
customer: Hello.
agent: 1
customer: Can you please help me to book a flight from MCO to MSP?
agent: 7
customer: My planned travel dates are Jan 14th and 16th.
agent: 5
customer: I prefer maximum one connection between my journey.
agent: 9
customer: My name is Justin Allen.
agent: 2
customer: Sure.
agent: 30
customer: Please proceed with the booking.
status: book
agent: 6
customer: Thank you.
agent: 4


#132.train {'status': 'book', 'name': 'Benjamin Smith', 'flight': [1005]}
customer: Hello, I am Benjamin Smith.
agent: 1
customer: I want to book a ticket from ATL to EWR.
agent: 7
customer: My travelling dates will be from 08/25 and 08/27.
agent: 30
customer: Sure, proceed my booking.
status: book
agent: 6
customer: Thank you.


#133.train {'status': 'book', 'name': 'Virginia Smith', 'flight': [1011]}
customer: Hello. My name is Virginia Smith.
agent: 1
customer: I want to book a flight from BOS to CLT.
agent: 7
customer: The dates are from 03/30 to 04/01.
agent: 30
customer: Please proceed with the booking.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#134.train {'status': 'book', 'name': 'Kimberly Moore', 'flight': [1005]}
customer: Hi.
agent: 1
customer: Can you please search a flight ticket from AUS to LGA?
agent: 7
customer: Ok, my travelling dates are 10/25 and 10/27.
agent: 30
customer: Ok, myself Kimberly Carter. Please confirm my flight ticket.
status: book
agent: 6
customer: Ok, fine thank you for your help.
agent: 4


#135.train {'status': 'no_flight', 'name': 'Melissa Martinez', 'flight': []}
customer: Hello.
agent: 1
customer: I am looking for a flight from OAK to JFK, can you help me in booking?
agent: 7
customer: Sure, my planned travel dates are Jan 09 and Jan 11.
agent: 9
customer: Myself Melissa Martinez.
agent: 10
customer: I prefer for a connecting flight.
agent: 11
customer: No.
status: no_flight
agent: 18
customer: That's ok, no problem. Thank you for the information.
agent: 4


#136.train {'status': 'no_reservation', 'name': 'Betty Jones', 'flight': []}
customer: Hello. I am Betty Jones.
agent: 1
customer: I want to cancel my recent reservation, can you please help me with this?
agent: 2
customer: Sure, take your time.
status: no_reservation
agent: 3
customer: Ok, no problem. Thank you for your information.
agent: 4


#137.train {'status': 'no_flight', 'name': 'Samuel Green', 'flight': []}
customer: Hi. I am Samuel Green.
agent: 1
customer: I want to book a ticket from LGA to MSP, for attending a birthday party of my friend.
agent: 7
customer: Sure, my travelling dates are 11/16 and 11/18.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: It's ok, thanks for your information.
agent: 4


#138.train {'status': 'book', 'name': 'Debra Mitchell', 'flight': [1020]}
customer: Hello.
agent: 1
customer: I'm Debra Mitchell. I am planning to attend live music concert at Detroit, DTW.Can you please help me with booking a flight ticket from DTW?
agent: 7
customer: Sure, I would like to take off on 07/31 and return back on 08/02.
agent: 30
customer: Yes, please proceed with the booking if the price limit does not exceed 1000.
status: book
agent: 6
customer: I appreciate your help, thank you.
agent: 4


#139.train {'status': 'book', 'name': 'Gregory Thomas', 'flight': [1018]}
customer: Hello.
agent: 1
customer: I am Gregory Thomas, I need to travel to Houston, IAH. So please help me to book a flight ticket from DCA.
agent: 7
customer: My planned dates are 07/16 and 07/18.
agent: 30
customer: Ok, please book my ticket for this flight.
status: book
agent: 6
customer: Thank you so much for your help.
agent: 4


#140.train {'status': 'book', 'name': 'Gary Hill', 'flight': [1014]}
customer: Hello.
agent: 1
customer: I am Gary Hill. I need to reach Pick Place Market in Seattle on a meeting with manager. Can you please book a flight ticket from DFW to SEA?
agent: 7
customer: Sure, my travel dates are 08/07 and 08/09. Please check with connection 1.
agent: 2
customer: Sure, take your time.
agent: 30
customer: Please confirm it.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#141.train {'status': 'book', 'name': 'Timothy Gonzalez', 'flight': [1010]}
customer: Hi.
agent: 9
customer: I want a connecting flight, can you book a ticket under name Timothy Gonzalez?
agent: 15
customer: I want exhibit my arts at Museum of Fine Arts, Houston. My airport codes are from SEA to IAH.
agent: 7
customer: My journey dates are from 04/11 to 04/13.
agent: 2
customer: Make sure that price limit should not exceed 5000. Take your time.
agent: 30
customer: Sure, proceed booking.
status: book
agent: 6
customer: Thank you for quick response.
agent: 4


#142.train {'status': 'no_reservation', 'name': 'Michelle Thompson', 'flight': []}
customer: Hello.
agent: 1
customer: My planned trip has been postponed due to shortage of holidays. Can you please cancel my recent reservation?
agent: 9
customer: Michelle Thompson is my name.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: That's not an issue. Thanks for your response.
agent: 4


#143.train {'status': 'book', 'name': 'Stephen Hall', 'flight': [1005]}
customer: Hi.
agent: 1
customer: Please help me in booking flight ticket from SEA to EWR to attend an event.
agent: 7
customer: My trip dates are Nov 08 to Nov 10.
agent: 11
customer: I prefer to travel in connecting flight.
agent: 9
customer: Stephen Hall here.
agent: 2
customer: Sure.
agent: 30
customer: You can proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#144.train {'status': 'no_flight', 'name': 'Sharon Thompson', 'flight': []}
customer: Hello, Sharon Thompson here.
agent: 1
customer: I am planning to shoot a documentary to the famous places in Oakland, CA - OAK. Can you aid me for booking with a direct flight?
agent: 7
customer: My trip dates are on 09/22 to 09/24.
agent: 15
customer: My source is Washington, DC - DCA.
status: no_flight
agent: 18
customer: That's Ok, thanks for your information.
agent: 4


#145.train {'status': 'book', 'name': 'Patricia Walker', 'flight': [1029]}
customer: Hello.
agent: 1
customer: Can you please help me in booking a flight ticket to JFK from OAK?
agent: 7
customer: Sure, my planned dates of journey are Feb 01 and Feb 03.
agent: 5
customer: Yes, I need single connecting flight.
agent: 11
customer: No.
agent: 9
customer: Sure, my name is Patricia Walker.
agent: 30
customer: Yes, you can you book the flight for my journey.
status: book
agent: 6
customer: Thank you for your kind service.
agent: 4


#146.train {'status': 'no_flight', 'name': 'Scott Wilson', 'flight': []}
customer: Hello. I am Scott Wilson.
agent: 1
customer: I am planning to visit Olympic National Park at Washington, could you please help me with booking a flight ticket from ATL to IAD?
agent: 7
customer: I would like to depart on Jan 31st and return on Feb 2nd.
agent: 5
customer: I need a connecting flight.
agent: 13
customer: I am comfortable with any class. Make sure that my depart time and return time must be afternoon.
status: no_flight
agent: 18
customer: Ok, not an issue. Anyways, thank you for the information.
agent: 4


#147.train {'status': 'book', 'name': 'Sandra Green', 'flight': [1004]}
customer: Hello.
agent: 1
customer: Could you book my ticket in a connecting flight?
agent: 7
customer: My trip dates are July 19 and July 21.
agent: 15
customer: I want to travel from ATL to ORD.
agent: 13
customer: I prefer economy class.
agent: 9
customer: Sandra Green here.
agent: 30
customer: Please book my ticket.
status: book
agent: 6
customer: Thank you.
agent: 4


#148.train {'status': 'no_flight', 'name': 'Emma Young', 'flight': []}
customer: Hello.
agent: 1
customer: I need to travel HOU and DFW, can you please reserve flight ticket?
agent: 7
customer: My travelling dates are Apr,29 and May,01.
agent: 9
customer: Myself Emma Young.
agent: 11
customer: My return time should be in the evening.
agent: 2
customer: Make sure I need a connecting flight.
status: no_flight
agent: 18
customer: Oh! Sad to hear that. Anyway, I will find another alternative to complete my journey.


#149.train {'status': 'book', 'name': 'Anthony White', 'flight': [1029]}
customer: Hello, I am Anthony White.
agent: 1
customer: I would like to book a flight ticket to  Atlanta, GA-ATL to meet my grand parents on 05/10. Can you help me with this?
agent: 15
customer: My boarding point is Las Vegas, NV-LAS.
agent: 22
customer: I intend to return on 05/12. The connection limit should be one.
agent: 2
customer: Ok.
agent: 30
customer: Ok, you can book the ticket.
status: book
agent: 6
customer: Thanks for your assistance.
agent: 4


#150.train {'status': 'no_flight', 'name': 'Larry Phillips', 'flight': []}
customer: Hello.
agent: 1
customer: I need to travel San Francisco, can you please reserve flight ticket from PHX and SFO?
agent: 7
customer: My travelling dates are Mar,16 and Mar,18.
agent: 8
customer: My depart time should be in the evening.
agent: 5
customer: I need single connection for my travel.
agent: 9
customer: Myself Larry Phillips.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: Oh! Sad to hear that. Anyway, I will find another alternative to complete my journey.
agent: 4
customer: Thank you for your information.


#151.train {'status': 'book', 'name': 'Nicole Campbell', 'flight': [1021]}
customer: Hello, myself Nicole Campbell.
agent: 1
customer: I am planning to book a flight ticket to IAH from IAH, can you please help me out?
agent: 7
customer: Sure, my planned travelling dates are 01/28 and 01/30.
agent: 2
customer: Ok, take your time.
agent: 30
customer: Ok, please confirm my reservation.
status: book
agent: 6
customer: Thank you for the help.
agent: 4


#152.train {'status': 'no_reservation', 'name': 'Timothy Martin', 'flight': []}
customer: Hello, I am Timothy Martin.
agent: 1
customer: I want to alter my existing reservation, my sports event has been postponed. Can you please help me?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, not an issue. Thank you.
agent: 4


#153.train {'status': 'no_reservation', 'name': 'Brian Hernandez', 'flight': []}
customer: Hello, I am Brian Hernandez.
agent: 1
customer: I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with that?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, not an issue.
agent: 4
customer: Thanks for your help.


#154.train {'status': 'book', 'name': 'Dennis Brown', 'flight': [1010]}
customer: Hi.
agent: 1
customer: Can you please book a flight ticket on dates June 14 and June 16?
agent: 15
customer: My airport codes are DEN and SFO.
agent: 11
customer: I need a ticket in business class.
agent: 9
customer: My name is Dennis Brown.
agent: 30
customer: Yes, please book a ticket.
status: book
agent: 6
customer: Thank you.
agent: 4
customer: Ok.


#155.train {'status': 'no_reservation', 'name': 'Virginia Young', 'flight': []}
customer: Hello.
agent: 1
customer: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
agent: 9
customer: My name is Virginia Young.
agent: 2
customer: Sure, take your time.
status: no_reservation
agent: 3
customer: Ok, no issues. Thank you for your information.
agent: 4


#156.train {'status': 'book', 'name': 'Emma Young', 'flight': [1029]}
customer: Hi.
agent: 1
customer: I am Emma Young. I am planning to book a ticket from CLT to DFW. Can you please help me out?
agent: 7
customer: I would like to travel on Mar 10 and return back on Mar 12.
agent: 30
customer: That's fine, please proceed the booking.
status: book
agent: 6
customer: Thank you for your service.
agent: 4


#157.train {'status': 'book', 'name': 'Timothy Turner', 'flight': [1001]}
customer: Hello, myself Timothy Turner.
agent: 1
customer: Could you mind help me in booking a flight ticket from AUS to AUS?
agent: 7
customer: Definitely, I would like to fly on 08/10 and 08/12.
agent: 30
customer: That's perfect, please reserve me a seat.
status: book
agent: 6
customer: Thank you for your quick service.
agent: 4


#158.train {'status': 'book', 'name': 'Steven Campbell', 'flight': [1001]}
customer: Hello.
agent: 1
customer: I am Steven Campbell, I am looking for a flight under fare of 500 to meet my mother at Orlando.
agent: 7
customer: I will fly on 08/04 and return on 08/06.
agent: 15
customer: I will fly from WA-SEA to FL-MCO.
agent: 2
customer: Sure.
agent: 30
customer: Sure.
status: book
agent: 6
customer: Thank you for helping me.
agent: 4


#159.train {'status': 'book', 'name': 'Mary Adams', 'flight': [1024]}
customer: Hello. I am Mary Adams.
agent: 1
customer: I have to attend a Music Concert at Detroit, could you please help me with booking a flight ticket from IAD to DTW?
agent: 7
customer: I would like to take off on 03/08 and return on 03/10.
agent: 30
customer: Please confirm the booking.
status: book
agent: 6
customer: I really appreciate your help, thank you for your service.
agent: 4


#160.train {'status': 'book', 'name': 'Andrew Miller', 'flight': [1005]}
customer: Hello, myself Andrew Miller.
agent: 1
customer: I am planning to book a flight ticket to PHL from HOU, could you please search any inexpensive flight?
agent: 7
customer: Sure, I would like to fly on 07/31 and 08/02.
agent: 30
customer: Fine, please reserve me a seat.
status: book
agent: 6
customer: Thank you so much for your quick service.
agent: 4


#161.train {'status': 'book', 'name': 'Rebecca Thompson', 'flight': [1001]}
customer: Hello.
agent: 1
customer: I am planning to attend music concert at PHX, can you please help me with booking a flight ticket from IAD?
agent: 7
customer: I would like to take off on Jan 12 and return on Jan 14.
agent: 9
customer: My name is Rebecca Thompson.
agent: 11
customer: I am looking for a connecting flight.
agent: 2
customer: Sure, take your time.
agent: 30
customer: Yes, please proceed with the booking.
status: book
agent: 6
customer: I appreciate your help, thank you.
agent: 4


#162.train {'status': 'no_flight', 'name': 'Amanda Carter', 'flight': []}
customer: Hello.
agent: 1
customer: On the name of Amanda Carter book a ticket to Los Angels, LAX to go for a vacation holidays.
agent: 14
customer: Boarding point is at Houston, HOU.
agent: 7
customer: I intend to travel on the dates of 11/27 and 11/29.
agent: 24
customer: Yes, I need.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: No problem. Thank you for your service.
agent: 4


#163.train {'status': 'no_flight', 'name': 'Joshua Scott', 'flight': []}
customer: Hello.
agent: 1
customer: Can you help me in booking a flight ticket form LAS to BOS?
agent: 7
customer: I want to travel on 09/04, and return on 09/06.
agent: 11
customer: I need a break in my journey.
agent: 9
customer: I am Joshua Scott.
status: no_flight
agent: 18
customer: Ok, no issues.
agent: 4
customer: Thanks for the information.


#164.train {'status': 'no_reservation', 'name': 'Angela Nelson', 'flight': []}
customer: Hi. I am Angela Nelson.
agent: 1
customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it.Can you help me?
agent: 2
customer: Thank you.
status: no_reservation
agent: 3
customer: No issue. Thank you for the information.
agent: 4


#165.train {'status': 'no_reservation', 'name': 'Cynthia Harris', 'flight': []}
customer: Hi.
agent: 1
customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
agent: 9
customer: Cynthia Harris here.
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: No issue, Thank you for the information.
agent: 4


#166.train {'status': 'book', 'name': 'Andrew King', 'flight': [1018]}
customer: Hi, Andrew King here.
agent: 1
customer: I want to travel with my friends, can you please help me to book a ticket from DCA to DFW?
agent: 7
customer: Sure, my dates of planning is from 04/14 to 04/16.
agent: 2
customer: Sure, please make sure that connection is 1.
agent: 30
customer: Please proceed with this booking.
status: book
agent: 6
customer: Thank you for your help in booking a ticket.
agent: 4


#167.train {'status': 'book', 'name': 'Scott Davis', 'flight': [1004]}
customer: Hello. Scott Davis here.
agent: 1
customer: I want to go Denver for my business purpose. Please check for the flight from MCO to DEN.
agent: 7
customer: My travel dates are from 05/19 to 05/21.
agent: 30
customer: That's great. Please go ahead.
status: book
agent: 6
customer: Thank you.
agent: 4


#168.train {'status': 'book', 'name': 'Kevin Davis', 'flight': [1006]}
customer: Hello.
agent: 1
customer: I have to meet my project manager at New York, can you please help me to book my flight ticket from DCA to LGA?
agent: 7
customer: Sure, I will depart on July 20 and return on July 22.
agent: 2
customer: Sure.
agent: 30
customer: Yes, you can proceed for booking the ticket.
agent: 9
customer: Book the ticket in the name of Kevin Davis.
status: book
agent: 6
customer: Thank you very much for your help.
agent: 4



#169.train {'status': 'book', 'name': 'Jessica Hernandez', 'flight': [1002]}
customer: Hello. Jessica Hernandez here.
agent: 1
customer: Do you have any flight from LAS to attend a business meeting in SFO?
agent: 7
customer: My journey dates are 05/25 and 05/27.
agent: 2
customer: Sure, take your own time.
agent: 30
customer: You can proceed.
status: book
agent: 6
customer: Thanks for your help and valuable information.
agent: 4


#170.train {'status': 'no_flight', 'name': 'Helen Green', 'flight': []}
customer: Hello.
agent: 1
customer: I am planning to attend a Seminar at Denver,can you help me with booking?
agent: 15
customer: My airport codes are  IAD to DEN.
agent: 7
customer: My travel dates are June 24 and June 26.
agent: 10
customer: Yes, I need a connecting flight.
agent: 11
customer: No.
agent: 9
customer: I am Helen Green.
status: no_flight
agent: 18
customer: Ok, no problem. Thank you for your response.
agent: 4


#171.train {'status': 'no_reservation', 'name': 'Andrew Lee', 'flight': []}
customer: Hello.
agent: 1
customer: I am Andrew Lee, would like to change an existing reservation because of my movie shoot was postponed. Will you check with reservation to change?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, Thanks for the quick response.
agent: 4


#172.train {'status': 'no_reservation', 'name': 'Jessica Hill', 'flight': []}
customer: Hello.
agent: 1
customer: Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
agent: 9
customer: I am Jessica Hill.
status: no_reservation
agent: 3
customer: No problem, thank you for the information.
agent: 4


#173.train {'status': 'book', 'name': 'Katherine Hall', 'flight': [1003]}
customer: Hello, Katherine Hall here.
agent: 1
customer: I would like to celebrate this Christmas with my family at New York. Can you help me in booking a ticket from MCO to LGA?
agent: 7
customer: My planned journey dates are 12/25 and 12/27.
agent: 2
customer: Ok, take your time.
agent: 30
customer: Please proceed for booking the ticket.
status: book
agent: 6
customer: Thank you for your service.
agent: 4


#174.train {'status': 'book', 'name': 'Debra Wright', 'flight': [1012]}
customer: Hello.
agent: 1
customer: I would like to spend my weekend time at Las Vegas, please help me in booking a ticket from LGA to LAS.
agent: 7
customer: My planned journey dates are 04/14 and 04/16.
agent: 2
customer: Sure, take your time.
agent: 30
customer: Ok, please proceed for booking.
agent: 9
customer: Sure, my name is Debra Wright.
status: book
agent: 6
customer: Thank you for your assistance.
agent: 4


#175.train {'status': 'no_flight', 'name': 'Anthony Collins', 'flight': []}
customer: Hello.
agent: 1
customer: I would like to visit the Tiny Gardens at Denver. Can you please help me in booking a ticket?
agent: 9
customer: My name is Anthony Collins.
agent: 25
customer: Well, I am planning to travel on dates 11/12 and 11/14 from AUS to DEN.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: That's fine, not a big deal. Thank you for the information.
agent: 4


#176.train {'status': 'no_reservation', 'name': 'Shirley Phillips', 'flight': []}
customer: Hello. My name is Shirley Phillips.
agent: 1
customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? Thank you.
status: no_reservation
agent: 3
customer: That's ok, thank you for checking.
agent: 4

#177.train {'status': 'book', 'name': 'Anna Robinson', 'flight': [1016]}
customer: Hi.
agent: 1
customer: I need to buy a plane ticket from PHL to OAK. Please help me in that.
agent: 7
customer: My trip dates are from Aug, 20 to Aug, 22.
agent: 9
customer: Anna Robinson.
agent: 13
customer: I am comfortable with any class.
agent: 8
customer: No.
agent: 11
customer: I need a single connecting flight.
agent: 2
customer: Ok.
agent: 30
customer: Please proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#178.train {'status': 'book', 'name': 'Edward Thompson', 'flight': [1011]}
customer: Hi. I'm Edward Thompson.
agent: 1
customer: I'm planning to go DCA, can you help me in ticket booking from LGA? My departure and return dates are 03/11 and 03/13.
agent: 2
customer: Sure.
agent: 30
customer: Yes, please go for booking.
status: book
agent: 6
customer: Thank you so much for booking.
agent: 4


#179.train {'status': 'book', 'name': 'Donna Jackson', 'flight': [1003]}
customer: Hello.
agent: 1
customer: Can you please help me in booking a flight ticket from EWR to DFW?
agent: 7
customer: Sure, my travel dates are from Aug 26 to Aug 28.
agent: 5
customer: I would prefer connecting flight.
agent: 11
customer: No more specifications.
agent: 9
customer: Myself Donna Jackson.
agent: 30
customer: Ok, please reserve it.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#180.train {'status': 'no_reservation', 'name': 'Raymond Evans', 'flight': []}
customer: Hi.
agent: 1
customer: I want to cancel my reservation as my mother is unwell, can you please do that for me?
agent: 2
customer: Sure.
agent: 9
customer: My name is Raymond Evans.
status: no_reservation
agent: 3
customer: No problem, thank you for checking.
agent: 4


#181.train {'status': 'no_flight', 'name': 'Cynthia Thomas', 'flight': []}
customer: Hello.
agent: 1
customer: I am Cynthia Thomas, want to travel from EWR to PHL. Will you please help me in booking my ticket?
agent: 7
customer: My dates will be from 07/15 to 07/17.
agent: 30
customer: That's great, please proceed with the booking. Can you give me a 100 rupees discount?
status: no_flight
agent: 33
customer: It's ok, no issue. Thank you for your help.
agent: 4


#182.train {'status': 'no_flight', 'name': 'Samantha Campbell', 'flight': []}
customer: Hi, I am Samantha Campbell.
agent: 1
customer: Please book me a direct flight to San Francisco to meet my uncle.
agent: 7
customer: I want to fly on 11/14 and will return on 11/16.
agent: 14
customer: Its from FL-MCO to CA-SFO.
agent: 12
customer: I can pay up to 200.
agent: 2
customer: Ok.
status: no_flight
agent: 18
customer: It's o, thank you.
agent: 4


#183.train {'status': 'book', 'name': 'Rachel Davis', 'flight': [1014]}
customer: Hello, I am Rachel Davis.
agent: 1
customer: I am planning to go for Brooklyn walking tour with my friends on 11/14. Can you please book a flight ticket for me?
agent: 7
customer: I intend to return from my journey on 11/16.
agent: 14
customer: I would like to board from Boston, BOS.
agent: 5
customer: Yes, there should be a lay by.
agent: 15
customer: New York, EWR is my landing point.
agent: 2
customer: Sure.
agent: 30
customer: Yes, you can proceed.
status: book
agent: 6
customer: Thank you for your help.
agent: 4


#184.train {'status': 'no_reservation', 'name': 'George Perez', 'flight': []}
customer: Hello.
agent: 1
customer: I need to cancel my reservation. Do you provide cancellation services?
agent: 9
customer: My name is George Perez.
status: no_reservation
agent: 3
customer: It's ok, no issues. Thank you for the information.
agent: 4


#185.train {'status': 'no_flight', 'name': 'Benjamin Miller', 'flight': []}
customer: Hello.
agent: 1
customer: My name is Benjamin Miller, I want to book a flight to visit my uncle's house with my family. Can you book a connecting flight for me?
agent: 7
customer: I will fly on 05/07 and return on 05/09.
agent: 15
customer: My source airport is CO-DEN and my destination is NY-LGA.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: Thank you for the information.
agent: 4


#186.train {'status': 'no_reservation', 'name': 'Eric Carter', 'flight': []}
customer: Hi.
agent: 1
customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
agent: 9
customer: Eric Carter here.
status: no_reservation
agent: 3
customer: That's Fine, Thank you.
agent: 4


#187.train {'status': 'no_flight', 'name': 'Stephanie Carter', 'flight': []}
customer: Hello.
agent: 1
customer: I am Stephanie Carter. I want to book a flight ticket to visit Oakland Zoo at Oakland, could you help me in booking a flight ticket?
agent: 7
customer: I would like to fly on 09/09 and return on 09/11.
agent: 12
customer: I can afford up to 500.
agent: 15
customer: My source is Washington, DC - IAD and destination code is CA - OAK.
agent: 2
customer: Sure, I need a direct flight.
status: no_flight
agent: 18
customer: Not an issue. Thank you.
agent: 4


#188.train {'status': 'no_flight', 'name': 'Jeffrey Lee', 'flight': []}
customer: Hello.
agent: 1
customer: I want to attend auto show ,can you please help me in booking?
agent: 25
customer: My airport codes are from ORD to PHX. My travelling dates are from 07/04 to 07/06.
agent: 2
customer: Ok.
agent: 9
customer: I am Jeffrey Lee.
status: no_flight
agent: 18
customer: Ok, No issues.
agent: 4
customer: Thank you for your quick response.


#189.train {'status': 'book', 'name': 'Deborah Evans', 'flight': [1001]}
customer: Hello.
agent: 1
customer: I am looking for a flight from DTW to CLT, can you please help me in booking?
agent: 7
customer: My travelling dates are Aug 02 and Aug 04.
agent: 5
customer: I need a connecting flight.
agent: 11
customer: Sorry, I need a direct flight and I want to depart in afternoon.
agent: 9
customer: My name is Deborah Evans.
agent: 16
customer: Please proceed.
status: book
agent: 6
customer: Thank you for booking.
agent: 4


#190.train {'status': 'book', 'name': 'Samuel Johnson', 'flight': [1009]}
customer: Hi.
agent: 1
customer: I want to fly from DCA to JFK. Can you check the flight availability on that route?
agent: 7
customer: Sure, my travel dates are 07/27 and 07/29.
agent: 5
customer: I want a flight with single connection.
agent: 11
customer: No more, thank you.
agent: 9
customer: Sure, Samuel Johnson  name only.
agent: 30
customer: Yes, you can proceed with that booking.
agent: 6
customer: Thank you for the booking.
agent: 4


#191.train {'status': 'no_reservation', 'name': 'Jack Parker', 'flight': []}
customer: Hello.
agent: 1
customer: I want to cancel my reservation due to sudden change in weather condition, can you assist me?
agent: 9
customer: Jack Parker.
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: No problem, thank you for searching.
agent: 4


#192.train {'status': 'no_reservation', 'name': 'Linda Mitchell', 'flight': []}
customer: Hi, I am Linda Mitchell.
agent: 1
customer: Will you please reserve a seat to Las Vegas?
agent: 15
customer: Origin airport code: OAK and destination is LAS.
agent: 7
customer: I have to attend the wedding anniversary of my friend, so please check flights on 04/09 and return flight on 04/11.
agent: 30
customer: Do not proceed, as I choose to go with a direct flight.
status: no_reservation
agent: 31
customer: Thank you for the quick response.
agent: 4


#193.train {'status': 'cancel', 'name': 'Carol Jackson', 'flight': []}
customer: Hello.
agent: 1
customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
agent: 25
customer: Ok, I have reserved it on the name of Carol Jackson.
agent: 2
customer: Sure, take your time.
status: cancel
agent: 27
customer: Thank you for your kind help.
agent: 4


#194.train {'status': 'no_flight', 'name': 'Cynthia Harris', 'flight': []}
customer: Hi.
agent: 1
customer: I am Cynthia Harris. I want to book a ticket from LAX to SEA, can you help me?
agent: 7
customer: My travel dates are Feb 25 and 27.
agent: 11
customer: I want to travel in economy class only.
agent: 2
customer: I want to return in the morning.
status: no_flight
agent: 18
customer: No problem, thanks for checking.
agent: 4


#195.train {'status': 'no_flight', 'name': 'Carolyn Walker', 'flight': []}
customer: Hi.
agent: 1
customer: I need to book a flight ticket from CLT to LAS to enjoy religious festivals.
agent: 7
customer: Sure, my journey dates are Nov 23 and Nov 25.
agent: 9
customer: Sure, Carolyn Walker here.
agent: 11
customer: I need a direct flight.
agent: 2
customer: Sure.
status: no_flight
agent: 18
customer: Ok, no issues. Thank you.
agent: 4


#196.train {'status': 'no_reservation', 'name': 'Anthony Smith', 'flight': []}
customer: Hello, I am Anthony Smith.
agent: 1
customer: Can you help me to change an existing reservation due to my health issues?
agent: 2
customer: Sure.
status: no_reservation
agent: 3
customer: Ok, not an issue. Thank you for your information.
agent: 4


#197.train {'status': 'no_flight', 'name': 'Justin Lee', 'flight': []}
customer: Hello.
agent: 1
customer: I am Justin Lee. Can you help booking a flight ticket from LGA to ATL?
agent: 7
customer: I will start on 01/03 and return on 01/05.
agent: 10
customer: I am comfortable with any flight.
agent: 11
customer: I need to depart in the morning time.
status: no_flight
agent: 18
customer: No problem, thank you for the information.
agent: 4


#198.train {'status': 'book', 'name': 'Susan Perez', 'flight': [1006]}
customer: Hello.
agent: 1
customer: I am planning to book a ticket from ORD to OAK. Can you please help me out?
agent: 7
customer: I am planning to travel on Nov 14 and return back on Nov 16.
agent: 13
customer: Yes, I am looking for a economy class.
agent: 5
customer: I am looking for a connecting flight.
agent: 11
customer: No.
agent: 9
customer: I am Susan Perez.
agent: 16
customer: That's fine, please proceed the booking.
status: book
agent: 6
customer: Thank you for your service.
agent: 4


#199.train {'status': 'book', 'name': 'Nicole Robinson', 'flight': [1029]}
customer: Hi. Nicole Robinson here.
agent: 1
customer: I am Nicole Robinson need to visit Philadelphia to discuss security issues with the government officials there. So can you book a flight ticket for me?
agent: 15
customer: Sure. My airport codes for boarding the flight are JFK to PHL.
agent: 7
customer: My preferable dates for travel are 04/20 to 04/22. The price limit is less than 500.
agent: 2
customer: Sure.
agent: 30
customer: I am happy with the airlines. You can book it.
status: book
agent: 6
customer: Thank you.
agent: 4


#200.train {'status': 'book', 'name': 'Nancy Phillips', 'flight': [1005]}
customer: Hi.
agent: 1
customer: Nancy Phillips here. Can you please help me in booking a ticket from LGA to BOS?
agent: 7
customer: My preferable dates to do journey are 08/22 and 08/24.
agent: 2
customer: Sure, carry on.
agent: 30
customer: That;s fine for me, please proceed for booking.
status: book
agent: 6
customer: Thank you so much.
agent: 4


#201.train {'status': 'book', 'name': 'Christopher Jones', 'flight': [1007]}
customer: Hello, I am Christopher Jones.
agent: 1
customer: Can you book a ticket from SEA to MCO?
agent: 7
customer: I am planning to go by 07/01 and return back on 07/03.
agent: 2
customer: Make sure that connection limit is 1.
agent: 30
customer: Yes, you can go ahead.
status: book
agent: 6
customer: Thank you.
agent: 4
customer: You are welcome.


#202.train {'status': 'no_reservation', 'name': 'Raymond King', 'flight': []}
customer: Hi.
agent: 1
customer: Can you please change my reservation which is in the name Raymond King?
agent: 2
customer: Ok.
status: no_reservation
agent: 3
customer: Ok, fine. Thank you for checking.
agent: 4